For law firms

Your AI answers, books first consultations, then follows up.

While you're in court or with a client, every caller gets a next step and a result you chose.

  • Books first consultations
  • Calls back people who just rang
  • Wins past clients back (Growth and Scale)

From $149/month (USD)
Test it in your browser first. Then 14 days free, no card.

In short: Inspra is a specialised voice AI platform for law firms in Australia. Your AI answers new client calls, takes the other parties for your conflict check, books first consultations, calls back people who just rang, follows up on WhatsApp and wins past clients back. Every call ends with a result you chose, such as consultation booked.

Consultation booked

A person with a new legal problem may ring several firms and instruct the first one that calls back.

  • You're in court or at mediation with your phone switched off

  • Reception is tied up with existing clients

  • Someone in a hurry rings after the office has closed

  • A past client who needs a will updated goes to whichever firm gets in touch first

Answer, book, follow up, win back.

Your AI answers while you're in court or with a client, books the first consultation, follows up after the call and wins past clients back when they have a new matter.

Answer and book (every plan)

  • New matter intake: the type of matter, the other parties and key dates
  • First consultations booked into your lawyers' calendars, subject to your conflict check
  • Existing client calls logged for the right lawyer
  • Urgent dates the caller mentions (court or limitation dates) flagged for a lawyer to call back

Follow up and win back

  • Calls back people who just rang (every plan)
  • Calls back web enquiries from people who asked you to call (Growth and Scale)
  • Sends a WhatsApp after the call with the consultation time and what to bring, never details of the matter
  • Follows up past enquirers on your own consented list who didn't book, offering a first consultation (Growth and Scale)
  • Wins back past clients on your own consented list: offers a consultation when they may have a new will, property or business matter, and books those who want one (Growth and Scale)

Callbacks and WhatsApp go only to people who rang you or asked you to call. Calls to your own lists go only to people who agreed to hear from you (Growth and Scale).

You decide what a good call looks like.

Every call ends with one of these results, and Inspra counts the one you care about most. Change them or add your own.

Consultation booked · the result you care about most
Intake takenConflict check neededExisting client message loggedUrgent date flaggedNot a matter we take

A day in the life

  1. 9:30 am

    A family law enquiry comes in while you're in court. Intake taken, first consultation booked, and the time goes out on WhatsApp.

  2. 12:45 pm

    Someone who rang during a mediation and hung up is called back. Conflict check needed.

  3. 2:00 pm

    An enquiry outside your practice areas is marked as not a matter we take.

  4. 5:30 pm

    An existing client rings about their settlement. Message logged for their lawyer to call back.

Illustrative. Not real customer data.

Hear it / test it

You choose your AI's name and voice.

What else your AI asks

  1. New or existing client
  2. Type of matter (for example family, employment, wills or property)
  3. Other parties' names (for your conflict check)
  4. Key dates the caller mentions (court dates, when something happened)
  5. How urgent it is
  6. Consultation day and time
  7. Preferred contact method and times

Safety and compliance

  • No legal advice. Your AI says so at the start of the call and takes the details for a lawyer.
  • Conflict check first: other parties' names are taken and nothing is promised until your team has checked.
  • Your AI never comments on time limits. Dates the caller mentions are flagged for a lawyer.
  • When a person is needed, your AI takes the details and your team calls back.
  • Callbacks run within the calling hours you set, with public holidays excluded.
  • Calls to your own lists go only to people who agreed to hear from you, within the calling hours you set, and anyone can opt out on the call.

Outbound rules (consent, calling hours, opt-out): see Compliance & consent.

Simple monthly plans

Incoming calls come first. Every plan calls back people who just rang and follows up on WhatsApp. Choose a plan by the minutes and the calls at once your business needs.

Managed view: we set up and look after it for you. Includes setup with you, a monthly tune-up with a 30-minute results call, and 4 edits a month to your existing AI. Talk to us

Starter

Price per month$149/month
Calls answered at once3
InboundAnswer calls · book · results
OutboundCalls back people who just rang
WhatsApp follow-upIncluded
Minutes500 included, then $0.25/min

Growth

Price per month$299/month
Calls answered at once5
InboundEverything in Starter
OutboundCallbacks · win back to your consented lists
WhatsApp follow-upIncluded
Minutes1,000 included, then $0.25/min

Scale

Price per month$499/month
Calls answered at once8
InboundEverything in Growth
OutboundCallbacks · win back to your consented lists
WhatsApp follow-upIncluded
Minutes1,500 included, then $0.25/min

Prices are in US dollars (USD), excl. GST, which is added at checkout. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.

Free trial: 14 days free, no card

  • 1. Hear it first: test your AI in your browser. Browser tests are unlimited in your trial account.
  • 2. Set your results: choose the result each call should end with, like a booking or a callback request.
  • 3. Go live: live phone calls start when you choose a plan.

Pick a plan before the trial ends and your AI keeps running. The remaining trial days end and your plan and first charge start that day (no carry-over).

Keep your number and forward calls to your AI, or bring your own line.

We set up and look after it for you. Talk to us

Questions

How much does it cost?

Plans start at $149/month for Starter, with 500 minutes included. Growth is $299/month and Scale $499/month. Prices are in US dollars (USD), excl. GST. Start with a 14-day free trial, no card needed.

Does it follow up after the call?

Yes. Your AI calls back people who just rang and sends a WhatsApp after the call with the consultation time and next step. It also calls back web enquiries from people who asked to be contacted. It can also call past clients and enquirers on your own consented list, offering a consultation.

Can it do conflict checks?

It takes the other parties' names so your team can run the check. Bookings are subject to that check, and nothing is promised on the call.

Will it tell a caller about time limits?

No. It never comments on time limits. Court dates and other dates the caller mentions are flagged for a lawyer to call back.

How do you handle confidentiality?

Your AI asks only the intake questions you set and never puts matter details in a WhatsApp. Genius365 Pty Ltd maintains an information security management system certified to ISO/IEC 27001:2022. A copy of the certificate is available on request.

What if two people ring at once?

Your AI answers them both. Starter takes up to 3 calls at once, Growth 5 and Scale 8.

Will callers know it's AI?

Yes. Your AI tells callers it's an AI assistant, on by default: 'Hi, this is AI name, the AI assistant for business.'

Build your firm's AI and hear it book a first consultation and follow up.

A customer who reaches out deserves a clear next step. Hear it first, set your results, go live.

You start from our general template; the Law firms template is coming.