For property managers

Your AI answers repair calls, books leasing inspections, then follows up.

While you're out at a routine inspection, every caller gets a next step and a result you chose.

  • Books leasing inspections
  • Calls back people who just rang
  • Wins past landlords back (Growth and Scale)

From $149/month (USD)
Test it in your browser first. Then 14 days free, no card.

In short: Inspra is a specialised voice AI platform for property managers in Australia. Your AI answers tenant, owner and tradie calls, sorts urgent repairs from routine, books leasing inspections, calls back people who just rang, follows up on WhatsApp and wins past landlords back. Every call ends with a result you chose, such as urgent repair callback requested.

Urgent repair callback requested

A tenant who can't get through about a leak rings again, then rings the landlord.

  • You're out at routine inspections all morning

  • An urgent repair comes in after the office has closed

  • A popular listing floods the phone with leasing enquiries

  • A landlord who asked about management last year signs with whoever rings first

Answer, book, follow up, win back.

Your AI answers while you're out at inspections, sorts the repair or books the inspection, follows up after the call and wins past landlords back when they're ready to lease again.

Answer and book (every plan)

  • Repair calls checked against the urgent list you load: urgent ones go to your on-call property manager for a callback, routine ones are logged with photos requested
  • Leasing enquiries answered from the details you load, with an inspection time booked
  • Tradie access requests taken with the property, the job and a preferred time for your team
  • Arrears, bond and lease questions logged for the property manager, never answered

Follow up and win back

  • Calls back people who just rang (every plan)
  • Calls back website and portal leasing enquiries who asked to be contacted (Growth and Scale)
  • Sends a WhatsApp after the call with the next step: the inspection time, or what happens next with the repair
  • Follows up inspection attendees who asked for an application link, and confirms tradie access times with tenants, on your own consented list (Growth and Scale)
  • Wins back past landlords and owners who asked for a rental appraisal: checks whether they're ready to lease and books an appraisal for those who want one (Growth and Scale)

Callbacks and WhatsApp go only to people who rang you or asked you to call. Calls to your own lists go only to people who agreed to hear from you (Growth and Scale).

You decide what a good call looks like.

Every call ends with one of these results, and Inspra counts the one you care about most. Change them or add your own.

Urgent repair callback requested · the result you care about most
Routine repair loggedLeasing inspection bookedAccess confirmedMessage for property managerNot one of our properties

A day in the life

  1. Saturday 10:30 am

    A popular listing has the phone running hot. Leasing inspection booked, and the time goes out on WhatsApp.

  2. Monday 8:40 am

    You're at a routine inspection. A tenant reports a dripping tap. Routine repair logged, with photos requested.

  3. 1:30 pm

    Someone who rang about a rental during an inspection and hung up is called back. Leasing inspection booked.

  4. Tuesday 10 pm

    No hot water at a rental. Your AI checks the urgent list you loaded and takes the details for your on-call property manager to call back. Urgent repair callback requested.

Illustrative. Not real customer data.

Hear it / test it

Example call · Example Property Management · after-hours repair

Example
  1. AI:

    Hi, this is the AI assistant for Example Property Management. Is this about a repair, a rental enquiry or something else?

  2. Caller:

    A repair. We've got no hot water at all.

  3. AI:

    Sorry to hear that. Is anyone hurt, or is water leaking anywhere?

  4. Caller:

    No leak, it's just cold. I've got two little kids though.

  5. AI:

    Thanks. What's the rental address, and is it gas or electric hot water?

  6. Caller:

    Example Street, Brunswick. It's gas, I think.

  7. AI:

    No hot water is on the agency's urgent list, so I'm passing this to the on-call property manager. Is this mobile best for their call back?

  8. Caller:

    Yes, this mobile.

  9. AI:

    Thanks. Your repair is flagged as urgent, and the on-call property manager will call you back. I'll send the details on WhatsApp now.

Urgent repair callback requested

Example script. Example business. Not a real call or customer.

You choose your AI's name and voice.

What else your AI asks

  1. Repair, leasing or something else?
  2. The rental address
  3. What's wrong, how long it's been happening and any risk of more damage
  4. Is anyone hurt or in danger? (000 first)
  5. Photos of the problem
  6. Access, pets and the best time for a tradie
  7. Which listing and a preferred inspection time (leasing)
  8. The property, the job and the work order details (tradies)

Safety and compliance

  • Urgent repairs follow the list you load for your state. Anything unclear goes to your on-call property manager to decide.
  • Tenant emergencies: 000 first. Your AI tells anyone in danger to call 000, then takes the details for your on-call property manager to call back.
  • No comment on bonds, rent, arrears or disputes: each is logged for the property manager.
  • When a person is needed, your AI takes the details and your team calls back.
  • Callbacks run within the calling hours you set, with public holidays excluded.
  • Calls to your own lists go only to people who agreed to hear from you, within the calling hours you set, and anyone can opt out on the call.

Outbound rules (consent, calling hours, opt-out): see Compliance & consent.

Simple monthly plans

Incoming calls come first. Every plan calls back people who just rang and follows up on WhatsApp. Choose a plan by the minutes and the calls at once your business needs.

Managed view: we set up and look after it for you. Includes setup with you, a monthly tune-up with a 30-minute results call, and 4 edits a month to your existing AI. Talk to us

Starter

Price per month$149/month
Calls answered at once3
InboundAnswer calls · book · results
OutboundCalls back people who just rang
WhatsApp follow-upIncluded
Minutes500 included, then $0.25/min

Growth

Price per month$299/month
Calls answered at once5
InboundEverything in Starter
OutboundCallbacks · win back to your consented lists
WhatsApp follow-upIncluded
Minutes1,000 included, then $0.25/min

Scale

Price per month$499/month
Calls answered at once8
InboundEverything in Growth
OutboundCallbacks · win back to your consented lists
WhatsApp follow-upIncluded
Minutes1,500 included, then $0.25/min

Prices are in US dollars (USD), excl. GST, which is added at checkout. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.

Free trial: 14 days free, no card

  • 1. Hear it first: test your AI in your browser. Browser tests are unlimited in your trial account.
  • 2. Set your results: choose the result each call should end with, like a booking or a callback request.
  • 3. Go live: live phone calls start when you choose a plan.

Pick a plan before the trial ends and your AI keeps running. The remaining trial days end and your plan and first charge start that day (no carry-over).

Keep your number and forward calls to your AI, or bring your own line.

We set up and look after it for you. Talk to us

Questions

Can an AI answer calls for a property management business?

Yes. Your AI answers on your line, asks the questions you set, sorts urgent repairs from routine, books leasing inspections and follows up after the call. Every call ends with a result you chose, such as urgent repair callback requested. If a person is needed, it takes the details and your team calls back.

How much does it cost?

Plans start at $149/month for Starter, with 500 minutes included. Growth is $299/month and Scale $499/month. Prices are in US dollars (USD), excl. GST. Start with a 14-day free trial, no card needed.

Does it follow up after the call?

Yes. Your AI calls back people who just rang and sends a WhatsApp after the call with the next step. It also calls back website and portal leasing enquiries who asked to be contacted. It can also call inspection attendees and past landlords on your own consented list.

How does it know what's urgent?

From the urgent repairs list you load, in line with your state's rules. Urgent repairs are taken for your on-call property manager to call back. Routine repairs are logged for the next business day.

Can it handle tradie calls?

Yes. It takes the property, the job and the work order details, and logs the access request for your team to confirm.

Will it talk about rent, bonds or disputes?

No. It logs the question for the property manager, who calls back. It never comments on bonds, arrears or disputes.

Can it send an application link?

It can send the link you load on WhatsApp after a leasing call.

What if two people ring at once?

Your AI answers them both. Starter takes up to 3 calls at once, Growth 5 and Scale 8.

Will callers know it's AI?

Yes. Your AI tells callers it's an AI assistant, on by default: 'Hi, this is AI name, the AI assistant for business.'

Build your property management AI and hear it take an urgent repair and follow up.

A customer who reaches out deserves a clear next step. Hear it first, set your results, go live.

You start from our general template; the Property management template is coming.