Inspra
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Voice AI for businesses that live on the phone.

Inspra gives your business an AI receptionist built for your industry. It answers as you, asks the right questions, books into your calendar and sends your team a job card after every call.

Start freeHear a sample

14-day free trial. Build and test your receptionist in your browser. No card needed. Live phone calls are not part of the free trial.

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A plumber takes a phone call while repairing a kitchen sink.

Call summary

Example
Job
Suspected burst pipe under the house
Urgency
Urgent
Suburb
Coburg
Call back
Caller's mobile
Incoming call

Ellie answering

Caller: “There is water pouring out under the house. I think a pipe has burst.”

Hear it before your customers do

Choose an industry. Play a recorded greeting, or open the voice demo to try a conversation.

Do not see your industry? Inspra can be set up for any business that takes calls. Talk to us

A plumber answers a call beside the pipes at a suburban house.

Ellie

Plumbing receptionist

“Hi, I'm Ellie, Inspra's AI plumbing agent. What plumbing job can I help you with today?”

Calls Ellie handles

  • Emergencies: burst pipes, overflowing toilets and sewage coming up
  • No hot water: urgent or next day, as you choose
  • Everyday bookings: dripping taps, blocked toilets and leaking showers
Talk to EllieExplore plumbers

The voice demo uses your microphone. No call starts until you press Start the call.

A phone rings at an unattended physiotherapy reception counter.

More than an answering service.

A message bank takes a name and a number. Inspra asks the questions your business would ask, sorts urgent calls from routine ones, and books the job while the caller is still on the line.

“Good businesses rarely lose work because of the work. They lose it because nobody could get to the phone.”
The Inspra team, on why we built Inspra. Inspra is built by Genius365 Pty Ltd, a Melbourne company.

What your AI receptionist does

  1. Answers your business calls

    Day, night, weekends and public holidays, in your business name.

    A plumber speaks on the phone while working beneath a kitchen sink.
    Illustrative example
    Incoming call · 11:07 PMNorthside Plumbing

    Thanks for calling Northside Plumbing. You are speaking with Ellie, the AI receptionist.

    Water is coming through the laundry ceiling.

    Please turn the water off at the mains. What is the address?

  2. Flags what is urgent

    It asks the questions your business would ask. Urgent calls are marked for your on-call person, with the details already taken.

    A plumber speaks on the phone while working beneath a kitchen sink.
    Illustrative example

    Questions for this call

    • Is the water still running?Yes. Caller turning it off at the meter
    • Suburb and streetCoburg, Rennie Street
    • Owner or tenantOwner
    • AccessHome all afternoon. Friendly dog on site
    Sent to your on-call personMarked urgent

  3. Books into your calendar

    Fills the times you open, and nothing else.

    A plumber speaks on the phone while working beneath a kitchen sink.
    Illustrative example

    This week

    Google Calendar
    MonTueWedThuFri8 amBookedBooked10 amBookedBooked12 pmBooked2 pmBookedBooked4 pmBooked
    Times you open Booked by Ellie

  4. Sends a job card

    A clear summary, recording and transcript after every call.

    A plumber speaks on the phone while working beneath a kitchen sink.
    Illustrative example

    Job card · Emergency

    Urgent
    Job
    Suspected burst pipe under the house
    Suburb
    Coburg
    Owner or tenant
    Owner
    Call back
    Caller’s mobile
    Recording and transcriptAttached

Calls back new enquiries

Call people who submit an enquiry and ask to be contacted. Set up the questions, calendar and next step for your business.

See how callbacks work

Live in three steps

See how it works

Your details

Ready to test
Business name
Northside Plumbing
Hours
Monday to Friday, 7 am to 5 pm
Services
Burst pipes, blocked drains, hot water
Urgent rules
Burst pipes, overflowing toilets and sewage coming up
Calendar
Google Calendar, connected

Illustrative example

  1. Pick your receptionist

    Start from the one built for your industry.

  2. Add your details

    Hours, services, prices, urgent rules and your calendar.

  3. Test, then switch on

    Call it in your browser, then forward your number when you are happy.

Built to be trusted with your customers

Visit the Trust Centre
  • ISO/IEC 27001:2022 certified
  • Platform hosted in Australian regions. Some AI and speech processing may take place in the USA, as listed in our Trust Centre
  • Every caller is told they are speaking with AI
  • A recording and transcript for every call, so you can check what was said

Powered by leading speech and language providers

  • OpenAI
  • Cartesia
  • AssemblyAI
  • Twilio
  • AWS
See our sub-processor list

Works with the tools you use

Bookings go into Google Calendar, Outlook, Calendly, Cal.com or GoHighLevel. Call results go to your CRM by webhook. Keep your existing number.

  • Books into your calendar
  • OutlookBooks into your calendar
  • Booking links
  • Booking links
  • GoHighLevelCalendar and CRM
  • Messaging channel
  • Results by webhook
  • SIP or carrier numbers

Simple monthly plans

14-day free trial. Build and test your receptionist in your browser. No card needed. Live phone calls are not part of the free trial.

Starter

$149/month

A sole trader or small team covering missed and after-hours calls

500 minutes included · up to 3 AI agents · extra minutes $0.25/min

Choose Starter

Growth

$299/month

A busy business sending most of its calls to Inspra

1,000 minutes included · up to 5 AI agents · extra minutes $0.25/min

Choose Growth

Scale

$499/month

Several locations or high call volumes

1,500 minutes included · up to 10 AI agents · extra minutes $0.25/min

Choose Scale

Not ready to choose? Start free. No card needed.

Prices are in US dollars (USD), excl. GST, which is added at checkout. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.

Questions about Inspra

Will callers know they are talking to AI?

Yes. Your receptionist says it is an AI receptionist for your business at the start of every call, and tells callers when a call is recorded.

Do I keep my phone number?

Yes. Forward your existing number to Inspra when you are ready, or choose a new local number.

How do I set it up?

Choose a receptionist, add your business details and test it in your browser. Connect your calls when setup is complete.

Can it call people back?

Yes. When someone submits an enquiry and asks to be contacted, Inspra can call them back, ask your questions and take the next step you have set up. Outbound calls need the person's consent. See our Campaign and Batch Calling Terms.

What happens with urgent calls?

You decide what counts as urgent. Those calls are marked urgent for your on-call person, with the details already taken.

Where is call data kept?

Inspra is ISO/IEC 27001:2022 certified, and the platform is hosted in Australian regions. Some AI and speech processing may take place in the USA. See the Trust Centre.

What if my industry is not listed?

Inspra works for any business that takes calls. Talk to us and we will set up a receptionist for your calls.

Who is behind Inspra?

Inspra is made by Genius365 Pty Ltd in Melbourne, Australia.

Ready to hire your first AI receptionist?

Book a demo, or build your receptionist free and test it in your browser today.

Book a demoFind your receptionist

Agency, consultant or telco? Run Inspra for your clients under your own brand. Explore white label

An electrician checks her phone in her work van between jobs.