You're on the tools, with a customer or on another call. They don't leave a message. They ring the next business.
The callback nobody made.
Someone was promised a call back. The day got away, and it never happened.
The customer you never invited back.
Past customers who agreed to hear from you sit in a list nobody has time to ring.
Voicemail
Sticky notes
Lead spreadsheet
Evenings returning calls
Your AI answers, then follows through, and shows how every call ended.
Answer, book, follow up, win back.
A customer who reaches out deserves a clear next step. On every plan, your AI answers, books and calls back people who just rang.
Answer · Every plan
Example
AI:
Thanks for calling Northside Plumbing, you're speaking with the AI assistant. What's happening?
Caller:
Our hot water's stopped working.
AI:
Sorry to hear that. Is it gas or electric, and which suburb are you in?
Caller:
Gas. Coburg.
AI:
Thanks. I've passed your details to the team, and they'll call you back first thing.
Job request captured
Book · Every plan
Example
AI:
Thanks for calling Bayside Physio, I'm the clinic's AI assistant. How can I help?
Caller:
Can I get in this week? My knee's playing up.
AI:
I can do Thursday at 10 or Friday at 2. Which suits?
Caller:
Thursday.
AI:
Booked. You'll get a confirmation shortly.
Appointment booked
Follow up · Every plan
Example
AI:
Hi, it's the AI assistant for Sunline Solar, calling you back about your call a few minutes ago. Is now a good time?
Caller:
Yep, go on.
AI:
Do you own the home, and is it single or double storey?
Caller:
We own it. Single storey.
AI:
I can book a site visit Thursday at 10 or Friday at 2.
Caller:
Thursday works.
AI:
Booked. You'll get a text confirming it.
Site visit booked
Calls back people who just rang or asked you to call. Callbacks use a free line, so incoming calls come first.
Win back · Growth and Scale
Example
AI:
Hi, it's the AI assistant calling for Northside Auto. You asked us to remind you when your car's due for a service. If you'd rather not get these calls, just say so.
Caller:
Oh right, it is due.
AI:
Would Tuesday or Wednesday morning suit for drop-off?
Caller:
Tuesday.
AI:
Done, Tuesday at 8.
Service booked
Only to your own customers who agreed to hear from you. Calling hours and public holidays respected. Uses free lines, and steps aside the moment someone rings in.
You choose your AI's name and voice.
You decide what a good call looks like.
Set the next step for your calls, and see the recorded outcome. You set the results, your AI logs them, and Inspra counts them.
Every call comes with a transcript and summary, so you can check and correct any result.
Describe your business or pick your industry, then talk to your AI in your browser. Run test calls with made-up callers, from easy to difficult.
2. Set your results
Choose what a good call ends with, like a booked visit or a quote request. Add your hours, your services and which calls to put through to your team or call back.
3. Go live
Keep your number and forward calls to your AI, use an Inspra number, or bring your own line. Go live only when you're happy.
Then it follows through.
Your AI books into your calendar and calls back people who just rang. You see how every call ended.
Fits into how you already work.
Your calendar: Google Calendar or Cal.com
Your CRM: GoHighLevel, or others by webhook
Calls put through to your team, or callback requests
Anything else: webhook or API
Connects with Google Calendar, Cal.com and GoHighLevel. Call charges from your phone provider are billed by them. Use our number or bring your own.
Incoming calls come first. Every plan calls back people who just rang. Choose a plan by the minutes and the calls at once your business needs.
Managed setup and ongoing help is an optional paid add-on. The plan prices shown are for your Inspra plan only, and carrier charges are separate. Ask us for a quote for setup, a monthly tune-up, a 30-minute results call and 4 edits a month to your existing AI. Ask about Managed
Prices are in Australian dollars (AUD), excl. GST, which is added at checkout. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.
Free trial of Starter: 14 days, no card
1. Hear it first: test your AI in your browser. Browser tests are unlimited in your trial account.
2. Set your results: choose the result each call should end with, like a booking or a callback request.
3. Go live: live phone calls start when you choose a plan.
Pick a plan before the trial ends and your AI keeps running. The remaining trial days end and your plan and first charge start that day (no carry-over).
Keep your number and forward calls to your AI, or bring your own line.
Want help with setup and ongoing changes? Ask about our optional paid Managed add-on. Plan prices are for your Inspra plan only. Ask about Managed
Genius365 Pty Ltd maintains an information security management system certified to ISO/IEC 27001:2022. A copy of the certificate is available on request.
Choose how long call history is kept, number by number.
Team roles (owner, admin, member, viewer) and two-factor sign-in (authenticator app).
No. Your AI answers, then follows through. It books the work and calls back people who just rang, and on Growth and Scale it also calls past customers who agreed to hear from you. You choose the results each call can end with, and see the recorded result.
How many calls can it answer at once?
Starter takes up to 3 calls at once, Growth 5 and Scale 8. If more people ring at the same time, the extra callers hear a busy tone.
Can I keep my number?
Yes. Keep your existing number with your phone provider and forward calls to a number connected to Inspra, or connect a compatible line. Browser testing does not require a phone number. Live phone calls require a paid plan and a connected phone service. Your provider bills number and call charges separately.
What if a caller needs a person?
Your AI takes their details, and your team calls them back during your hours.
How many minutes are included?
Starter includes 500 minutes a month. Growth includes 1,000 minutes a month. Scale includes 1,500 minutes a month. Extra minutes cost $0.25/min excl. GST. Calls are billed by the second.
What's in the free trial?
14-day free trial of Starter. Build and test your AI in your browser. No card needed. Live phone calls are not part of the free trial.
Can it make outbound calls?
Yes. Your AI can call back people who just rang. It can also call your own list of past customers who agreed to hear from you. Outbound uses free lines only, so incoming calls come first. Calls go out only within the calling hours set for each campaign, with public holidays excluded, and anyone can opt out on the call. You're responsible for consent on your list. See Compliance & consent.
Will callers know it's AI?
Yes. Your AI must tell callers it is an AI assistant, and keeps this in its greeting: 'Hi, this is [your AI's name], the AI assistant for [your business].'
What is Managed?
Want help with setup and ongoing changes? Ask about our optional paid Managed add-on. Plan prices are for your Inspra plan only. Talk to us about your business.
Which currency are prices in?
Prices are in Australian dollars (AUD), excl. GST, which is added at checkout. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.
Your AI answers.Then follows through.Set the next step for your calls, and see the recorded outcome.
14-day browser trial. No card needed. Live phone calls require a paid plan.