For your business
We call your leads and answer your overflow calls. We can set it up and run it for you, or you can build it yourself.
- Calls new enquiries and asks your qualifying questions
- Follows up past leads
- Answers overflow calls
AI phone agents for Australian businesses
AI phone agents that call your new leads and answer the calls your team cannot take.
Inspra AI calls new enquiries and asks your qualifying questions, follows up past leads and answers overflow calls. Each result goes to your team or your CRM.
For partners
Agencies, telcos and consultants can run AI phone agents for their clients under their own brand.
- Your brand
- Your logo and colours on the platform, on your own subdomain, and your own email sender.
- A workspace for each client
- Set up client workspaces and the plan each client is on.
Who is behind Inspra AI
- Built and supported in Melbourne by Genius365 Pty Ltd, ABN 50 679 963 967.
- How we handle call data: see our Trust Centre.
Where leads wait
What happens to leads and calls when your team is busy
New enquiries can wait hours for a call back. Past quotes sit in the CRM with no follow-up. At peak times, calls go to voicemail and some of those callers try another business.
- New web enquiry9:05 amNot called yet
- Past quote3 months oldNo follow-up
- Peak-hour call12:40 pmWent to voicemail
Done with you or done for you
We can set up and run your AI phone agent.
Tell us the calls you want to handle. Our team can help design the conversation, test it with your workflow and support the launch. You can also build and manage agents yourself.
Talk through your use case ↗1. Choose a call jobNew leads, follow-up calls or inbound overflow.
2. Build and testReview the agent, questions and handoff together.
3. Launch with supportAgree on the operating scope and next steps with our team.
How it works
How an Inspra agent goes live
Set up
Tell the agent what to say, what to ask and what to do with each caller, or let us set it up for you.
Test
Call the agent in your browser and run simulated callers against it before it takes a real call.
Go live
Connect your own phone carrier and numbers, or we help you get a number.
Book and hand off
The agent can book into Google Calendar, Cal.com or GoHighLevel, and send each call result to your CRM or another system by webhook.
Review
Open any call to read the transcript, hear the recording and see the outcome.
Improve
Change the instructions, then test again.
Industries
Built for your industry.
Call back quote requests before they go cold.
Call back quote requests and ask the questions your sales team needs before a site visit.
What the agent does
- Call each new quote request
- Ask the qualifying questions your sales team sets
- Send the answers to your team or CRM before the site visit
Example conversation
- Agent
Hi Sam, I'm an AI assistant calling about the solar quote you requested. Do you have a couple of minutes?
- Caller
Sure, go ahead.
- Agent
Do you own the home, and is the roof tile or metal?
- Caller
We own it. It's a tile roof, single storey.
Example outcome
Answers sent to the sales team with a request for a site visit.
Answer every enquiry and follow up past appraisals.
Answer buyer and tenant enquiries, and follow up past appraisal leads.
What the agent does
- Answer buyer and tenant enquiries when your agents are busy
- Take the caller's details and what they are looking for
- Call past appraisal leads and pass interested owners to an agent
Example conversation
- Agent
Hi Priya, I'm an AI assistant calling for the agency. You asked about an appraisal earlier this year. Are you still thinking of selling?
- Caller
We are, probably in the new year.
- Agent
Would you like one of the agents to call you about an updated appraisal?
- Caller
Yes please. Weekday afternoons suit best.
Example outcome
Appraisal follow-up passed to an agent, with the caller's preferred call time.
Every call reaches the right location.
Answer calls for each location and pass the details to the right site.
What the agent does
- Answer calls for each location
- Ask which location the caller needs and what they are after
- Pass the caller's details to that site
Example conversation
- Caller
Hi, I need to change a booking at your Geelong store.
- Agent
I can take that down. I'm an AI assistant. Can I get your name and the change you need?
- Caller
It's Dan. I need to move Saturday's booking to next week.
- Agent
Thanks Dan. I'll pass this to the Geelong team so they can call you back.
Example outcome
Caller's details and request passed to the Geelong location.
Take appointment requests when the front desk is busy.
Take appointment requests when the front desk is busy. The agent does not give clinical advice.
Appointment requests only. The agent does not give clinical advice.
What the agent does
- Answer calls the front desk cannot get to
- Take the caller's name, number and preferred times
- Pass the appointment request to your front desk to confirm
Example conversation
- Caller
Hi, I'd like an appointment next week. Should I keep taking my tablets until then?
- Agent
I'm an AI assistant, so I can't give clinical advice. The clinic team can help with that. I can take your appointment request. Which days suit you?
- Caller
Tuesday or Wednesday morning.
- Agent
Thanks. I'll pass your request to the front desk and they will confirm a time with you.
Example outcome
Appointment request sent to the front desk. It is not a confirmed booking.
Overflow calls answered and sent to the right team.
Answer overflow calls across your sites and send each enquiry to the right team.
What the agent does
- Answer overflow calls across your sites
- Ask what the caller needs and which site it concerns
- Send each enquiry to the right team
Example conversation
- Caller
Hi, I'm calling about a job at our Dandenong warehouse.
- Agent
Thanks for calling. I'm an AI assistant. What do you need help with?
- Caller
The roller door is stuck and we need someone to look at it.
- Agent
Got it. I'll send this to the team that covers Dandenong and they will call you back.
Example outcome
Enquiry sent to the team that covers that site.
Example uses, not customer results.
For partners
Run AI phone agents for your clients under your brand
Agencies, consultants, integrators and telcos can run Inspra for their clients, with a separate workspace for each client.
Your brand
Your logo and colours on the platform, on your own subdomain, and your own email sender.
A workspace for each client
Set up client workspaces and the plan each client is on.
About
What Inspra AI is
What Inspra AI is
Inspra AI is a Voice AI platform from Genius365 Pty Ltd in Melbourne, Australia. A business can build and test an AI voice agent for its own calls. A partner can apply to run a separate workspace for each client under its own brand.
We can also set it up and run it for you.
- Trading name
- Inspra AI
- Company
- Genius365 Pty Ltd
- ABN
- 50 679 963 967
- Based in
- Melbourne, Victoria, Australia
- Contact
- 1300 INSPRA (1300 467 772)
Pricing
One monthly price. Minutes included.
Pick the plan that fits your calls. Starter has a 14-day trial.
Starter
For putting your first AI agent on a phone number.
$149/month
500 minutes included, then $0.25/min
- 3 AI agents
- Calls tagged with their outcome, such as booked or call back
- A call summary and the details your agent collects, such as name and email
- Outbound call campaigns from a list you upload (CSV)
Growth
For a business taking more calls each week.
$299/month
1,000 minutes included, then $0.25/min
- 5 AI agents
- A call summary and the details your agent collects, such as name and email
- Outbound call campaigns from a list you upload (CSV)
Scale
For calling your customers as well as answering them.
$499/month
1,500 minutes included, then $0.25/min
- 10 AI agents
- Outbound call campaigns from a list you upload (CSV)
White-label
For agencies selling AI calls under their own brand.
$999/month
5,000 minutes included, then $0.25/min
- 5 client workspaces, under your brand on your own subdomain
- 5 AI agents per workspace, 25 in total
- A call summary and the details your agent collects, such as name and email
- Outbound call campaigns from a list you upload (CSV)
Prices are in US dollars (USD), excl. GST. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.
Need more than these plans? Talk to us
Questions from businesses
Can you call our existing leads?
Yes. You load a list of past enquiries into an outbound campaign, and the agent calls each person with the questions you set. Each call gets an outcome, such as interested or call back.
Does it work with our CRM?
After each call, Inspra can send the call result, with the summary, outcome, transcript and recording link, to your CRM or any web address by webhook. The agent can also book into Google Calendar, Cal.com or GoHighLevel.
Can it answer calls when we are busy?
Yes. You send the calls your team cannot take to the agent. It answers, asks your questions and records the caller's details and reason for calling for your team.
Can I hear it first?
Yes. Talk to our demo agent in your browser, or book a demo and we will show you an agent handling a call like yours.
Can Inspra set it up for me?
We can quote to set up 1 workflow for you, under a separate agreement. Talk to us and describe the calls you want handled.
What does it cost to start?
The 14-day free trial of Starter lets you build an agent and test it with browser calls. No card needed. Live calls start on a plan, from $149/month with 500 minutes included. Extra minutes cost $0.25/min. Prices are in USD, excl. GST.
How do you look after call data?
Our Trust Centre sets out how we handle call recordings, transcripts and your data.
Questions from partners
Who is a partnership for?
Agencies, consultants, integrators, telcos, VoIP providers and MSPs that already serve business clients, with a person on their team to run the service.
What do partners get?
Your logo and colours on the platform, on your own subdomain, your own email sender, and a separate workspace for each client with the plan you set for that client.
Who supports our clients?
Talk to us about who does what before you start.
What does a partnership cost?
The White-label plan is $999/month with 5,000 minutes included. Extra minutes cost $0.25/min. Prices are in USD, excl. GST. Talk to us if you need a different scope or help setting up.
What should we bring to a partner demo?
1 client call job, the systems it touches and the person who will run the service.
Start with one call job: new leads, old leads or overflow calls
Tell us which one and we will show you how an agent handles it.
Talk to us
Setup help, a partnership, the API or a larger roll-out: tell us what you need.
Example agent
This demo uses your microphone. Privacy policy