For dental clinics

Your AI answers, books new patients and check-ups, then follows up.

While the front desk is with a patient, every caller gets a next step and a result you chose.

  • Books new patients and check-ups
  • Calls back people who just rang
  • Wins overdue patients back (Growth and Scale)

From $149/month (USD)
Test it in your browser first. Then 14 days free, no card.

In short: Inspra is a specialised voice AI platform for dental clinics in Australia. Your AI answers calls, books new patients and check-ups, flags dental pain for your team's urgent list, calls back people who just rang, follows up on WhatsApp and wins overdue patients back. Every call ends with a result you chose, such as new patient booked.

New patient booked

A new patient who can't get through may book with the next clinic on the map.

  • The front desk is checking a patient out when the phone rings

  • Lunch and early mornings, when nobody is on the desk

  • Toothache calls after hours that wait until morning

  • A patient overdue for a check-up drifts away because nobody rang

Answer, book, follow up, win back.

Your AI answers while the front desk is with a patient, books the next step, follows up after the call and wins back patients overdue for their check-up.

Answer and book (every plan)

  • New patients booked with the reason for visit and health fund, using your appointment rules
  • Dental pain and broken teeth flagged for your team's urgent list, using your rules; your team decides the time
  • Reschedules and cancellations logged and flagged so your team can fill the chair
  • Hours, location, parking and health fund questions answered from the details you load

Follow up and win back

  • Calls back people who just rang (every plan)
  • Calls back website enquiries and online booking requests who asked you to call (Growth and Scale)
  • Sends a WhatsApp after the call with the next step: the appointment time and clinic address
  • Callers flagged for the urgent list get a WhatsApp confirming your team will call back
  • Calls your waitlist of patients who agreed to be contacted to fill short-notice cancellations (Growth and Scale)
  • Wins back patients overdue for their check-up: recall calls to your own patients who agreed to be contacted, booking a check-up for those who want one (Growth and Scale)

Callbacks and WhatsApp go only to people who rang you or asked you to call. Calls to your own lists go only to people who agreed to hear from you (Growth and Scale).

You decide what a good call looks like.

Every call ends with one of these results, and Inspra counts the one you care about most. Change them or add your own.

New patient booked · the result you care about most
Flagged for urgent listReschedule loggedCancellation flaggedCallback requestedQuestion answered

A day in the life

  1. 7:45 am

    Before the desk opens, a caller with a chipped tooth is flagged for your team's urgent list and gets a WhatsApp saying the clinic will call back.

  2. 10:15 am

    A patient cancels this afternoon's clean. Cancellation flagged so your team can fill the chair.

  3. 12:30 pm

    Lunch, and nobody is on the desk. A new patient with a health fund is booked for a check-up, and the time goes out on WhatsApp.

  4. 3:00 pm

    Someone who rang during a busy check-out and hung up is called back. New patient booked.

Illustrative. Not real customer data.

Hear it / test it

Example call · Example Dental · new patient booking

Example
  1. AI:

    Hi, this is the AI assistant for Example Dental. Are you a new or existing patient?

  2. Caller:

    New. I'd like a check-up and clean. It's been a while.

  3. AI:

    Happy to book that. Is anything hurting right now, or is there any swelling or bleeding?

  4. Caller:

    No, one tooth is a bit sensitive with cold drinks.

  5. AI:

    Thanks, I'll note that for the dentist. I can do Thursday at 8:30 or Friday at 1. Which suits?

  6. Caller:

    Friday at 1. I'm with a health fund, if that matters.

  7. AI:

    I'll note your health fund. Can I take your name and date of birth, and is this mobile best?

  8. Caller:

    Yes, this mobile.

  9. AI:

    Thanks. You're booked as a new patient for Friday at 1, with the sensitive tooth noted for the dentist. I'll send the details on WhatsApp now.

New patient booked

Example script. Example business. Not a real call or customer.

You choose your AI's name and voice.

What else your AI asks

  1. New or existing patient
  2. Reason for visit, in the caller's words
  3. Any pain, swelling or bleeding? (urgent flag; 000 first for severe swelling, trouble breathing or heavy bleeding)
  4. Health fund (if you want it)
  5. Preferred dentist and times
  6. Name, date of birth and mobile (as your practice software needs)

Safety and compliance

  • No dental advice or triage: your AI notes what the caller describes and passes it to your team, who decide.
  • Severe swelling, trouble breathing or heavy bleeding: 000 first. Your AI tells the caller to call 000 straight away.
  • Health information is sensitive: your AI collects only the details you choose.
  • When a person is needed, your AI takes the details and your team calls back.
  • Callbacks run within the calling hours you set, with public holidays excluded.
  • Calls to your own lists go only to people who agreed to hear from you, within the calling hours you set, and anyone can opt out on the call.

Outbound rules (consent, calling hours, opt-out): see Compliance & consent.

Simple monthly plans

Incoming calls come first. Every plan calls back people who just rang and follows up on WhatsApp. Choose a plan by the minutes and the calls at once your business needs.

Managed view: we set up and look after it for you. Includes setup with you, a monthly tune-up with a 30-minute results call, and 4 edits a month to your existing AI. Talk to us

Starter

Price per month$149/month
Calls answered at once3
InboundAnswer calls · book · results
OutboundCalls back people who just rang
WhatsApp follow-upIncluded
Minutes500 included, then $0.25/min

Growth

Price per month$299/month
Calls answered at once5
InboundEverything in Starter
OutboundCallbacks · win back to your consented lists
WhatsApp follow-upIncluded
Minutes1,000 included, then $0.25/min

Scale

Price per month$499/month
Calls answered at once8
InboundEverything in Growth
OutboundCallbacks · win back to your consented lists
WhatsApp follow-upIncluded
Minutes1,500 included, then $0.25/min

Prices are in US dollars (USD), excl. GST, which is added at checkout. Phone numbers and call charges are billed by your own carrier or our carrier partner. They are not part of the Inspra price.

Free trial: 14 days free, no card

  • 1. Hear it first: test your AI in your browser. Browser tests are unlimited in your trial account.
  • 2. Set your results: choose the result each call should end with, like a booking or a callback request.
  • 3. Go live: live phone calls start when you choose a plan.

Pick a plan before the trial ends and your AI keeps running. The remaining trial days end and your plan and first charge start that day (no carry-over).

Keep your number and forward calls to your AI, or bring your own line.

We set up and look after it for you. Talk to us

Questions

Can an AI answer calls for a dental clinic?

Yes. Your AI answers on your line, asks the questions you set, books new patients and check-ups and follows up after the call. Every call ends with a result you chose, such as new patient booked. If a person is needed, it takes the details and your team calls back.

How much does it cost?

Plans start at $149/month for Starter, with 500 minutes included. Growth is $299/month and Scale $499/month. Prices are in US dollars (USD), excl. GST. Start with a 14-day free trial, no card needed.

Does it follow up after the call?

Yes. Your AI calls back people who just rang and sends a WhatsApp after the call with the next step. It also calls back website enquiries and booking requests who asked to be contacted. It can also make recall calls and call your waitlist, only to your own patients who agreed to be contacted.

Will it give dental advice?

No. It notes what the caller describes, passes it to your team and follows your booking rules. Anyone with severe swelling, trouble breathing or heavy bleeding is told to call 000.

What happens with a toothache or broken tooth?

Your AI asks your urgent questions, flags the call for your team's urgent list using your rules and takes the details so your team can call back with a time. It never decides how urgent a case is.

Can it handle cancellations?

Yes. It logs the cancellation or reschedule and flags it so your team can fill the chair. It can also call your waitlist of patients who agreed to be contacted to fill the gap.

Does it connect to our practice software?

Bookings go into Google Calendar, Cal.com or GoHighLevel, and each call result can go out by webhook.

What if two people ring at once?

Your AI answers them both. Starter takes up to 3 calls at once, Growth 5 and Scale 8.

Will callers know it's AI?

Yes. Your AI tells callers it's an AI assistant, on by default: 'Hi, this is AI name, the AI assistant for business.'

Build your dental clinic's AI and hear it book a new patient and follow up.

A customer who reaches out deserves a clear next step. Hear it first, set your results, go live.

You start from our general template; the Dental clinics template is coming.