Win the bond clean call mid-clean
Bridget is an AI receptionist for Australian cleaning companies. It takes the inspection date, bedrooms and extras, then sends each call to you written up.
New job from Bridget
Job card from a sample call
Urgent. Inspection Thursday
- Job
- End of lease clean
- Suburb
- Brighton
- Street
- Bay Street
- Size
- 2 bedrooms, 1 bathroom
- Empty or furnished
- Empty from Monday
- Owner or tenant
- Tenant moving out
- Extras
- Oven. Carpet steam clean in both bedrooms
- Access
- Key in a lockbox. Code to be given on the call back
- ✓Tells callers it is AI
- ✓Platform hosted in Australian regions
- ✓Test free before it takes a real call
The problem
Where cleaning calls go missing
Whoever answers first gets to quote, and the bond clean goes with them.
- Your hands are in an oven or the vacuum is running
- You are up a ladder with a squeegee when it rings
- The call back waits until the evening, behind the invoices
- A tenant with keys due on Friday rings the next cleaner on Google
What Bridget handles
What Bridget does on every cleaning call
- End of lease: bond cleans, with the inspection date taken first
- Regular cleans: weekly, fortnightly or monthly, plus one-off deep cleans
- Quotes: move-in, after-builders, carpet steam cleaning, windows and offices
- Property managers: rentals cleaned between tenants
- Re-cleans: properties that did not pass the inspection
- Changes: keys, times and "When is the cleaner coming?" as call backs
How cleaning companies use Bridget
Mid-clean
Bond clean enquiries are taken with the inspection date first, while you keep cleaning.
Short-notice jobs
Inspections in the next day or two, cancelled cleaners and re-cleans are marked urgent.
Regular cleans
Weekly, fortnightly and monthly cleans you take bookings for land in your calendar.
When it is urgent
When a call cannot wait
Pick what the caller says to see what Bridget does with it.
Takes the date, the size of the home and the extras first, then marks it urgent
Urgent
Marks the job urgent and takes the address and the date it must be done by
Urgent
Takes the rooms listed and the re-inspection date, marks it urgent and logs a re-clean request
Urgent
Takes it as a quote request, without promising a price or a time
Books it or takes it as a call back, as you choose
What Bridget will not do
- Bridget does not quote a final price for a home you have not seen.
- Bridget never promises the bond back, a re-clean or a refund.
- Bridget does not argue with a customer about a failed inspection.
Try it now
Talk to Bridget in your browser
Ring it as if you were a caller and hear how it asks, books and flags urgent calls.
This sample uses our general demo agent. Your own Bridget is set up with your details during the free trial.
Read a sample call instead+
A sample bond clean enquiry to Bridget, word for word, then the job card it left for the team. Bayside Cleaning and the street are made up for the example.
- BridgetThanks for calling Bayside Cleaning. You are speaking with Bridget, the AI receptionist. The team is out on cleans, so I will take your details and get this to them. How can I help?
- CallerHi. I am moving out and I need an end of lease clean. The real estate agent is doing the inspection on Thursday.
- BridgetThanks. So the clean needs to be done before Thursday. What suburb is the property in, and what is the street?
- CallerBrighton. Bay Street.
- BridgetHow many bedrooms and bathrooms are there?
- CallerTwo bedrooms, one bathroom.
- BridgetWill the place be empty when the cleaners come, or will there still be furniture in it?
- CallerEmpty. The movers come on Monday.
- BridgetDo you need the oven, the windows or the walls done, or the carpets steam cleaned?
- CallerThe oven for sure. The bedrooms are carpeted, so yes, the carpets too.
- BridgetHow will the cleaners get in? Will you be there, or will you leave a key?
- CallerI will leave a key in a lockbox. I can give the code when they call.
- BridgetThanks. I have written this up as an end of lease clean with the inspection on Thursday and marked it urgent for the team. They will call you back on this number to confirm a time and a price. Should they ring you on the number you are calling from?
- CallerYes, this one is fine.
After the call
Into your CRM, calendar and workflows
Every call ends with a result your team can act on, sent where you already work.
Job card
A summary, recording and transcript of every call.
Bookings
Booked into Google Calendar, Outlook, Calendly, Cal.com or GoHighLevel.
Your CRM
The call summary, outcome, transcript and recording link sent by webhook to your CRM or other systems.
SMS and workflows
Agents can send an SMS during a call, and SMS workflows can follow up after it.
For cleaning, that looks like this
- →Bond cleans arrive with the inspection date first.
- →Regular cleans land in your calendar.
- →Re-cleans and short-notice jobs are flagged urgent.
- →Bridget can send the customer an SMS with the clean date and time.
Pricing
What Bridget costs
Starter suits a solo cleaner sending Bridget missed, evening and weekend calls. Growth gives more included minutes if Bridget takes every call or books for several teams.
US$149/month, excl. GST
A sole trader or small team covering missed and after-hours calls
500 minutes included, up to 3 AI receptionists, 3 calls at once, extra minutes US$0.25/min.
- A receptionist for your industry
- Calendar booking
- Job card after every call
- After-hours and overflow rules
- Urgent call alerts
Cleaning answering service FAQs
Will my customers know they are talking to AI?
Yes. Our Acceptable Use Policy requires every agent to say it is AI at the start of every call and to tell callers when calls are recorded, so Bridget opens every call by saying it is the cleaning company's AI receptionist.
Will it sound robotic?
You pick Bridget's voice and hear it before any customer does. In the free Starter trial, ring Bridget in your browser as a tenant who needs a bond clean by Friday.
Can it quote an end of lease clean over the phone?
It can tell callers the starting prices you give it, such as by bedrooms, and the price of extras like an oven. It says the final price depends on the home, and never invents a figure.
What happens when a customer says the clean failed the inspection?
Bridget takes the rooms the agent listed, the re-inspection date and the address, marks the call urgent and writes it up as a re-clean request. A free re-clean or a refund stays your decision.
Does it work with my booking or job software?
Bridget books into Google Calendar, Outlook, Calendly, Cal.com or GoHighLevel, and can send each call result to your CRM or booking software by webhook. Use other booking software? Tell us which when you book a demo, and we will tell you what connects today.
How is it different from a human answering service?
A general answering service passes on a name and a reason. Bridget asks for the inspection date, bedrooms, extras and access, and you can replay any call.
Win the next bond clean call
What Bridget asks every caller+
- Type of clean
- Sets the time, the team and the price
- Inspection or key handback date
- The latest day you can clean
- Bedrooms and bathrooms
- The quickest way to size the quote
- Empty or furnished
- Empty homes are quicker, cupboards included
- Extras
- Oven, windows, walls, blinds and carpets
- Owner, tenant or property manager
- Who books, who pays, who checks
- Access and keys
- Who is home, lockbox codes, parking, lifts
Bridget by Inspra, sample call
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